Let's help you move forward.

BEFORE YOU MESSAGE

Share enough to find the issue.

Use the WhatsApp number associated with your account where possible. Include your B247 member ID if known, the step you reached, what you expected and any visible error. For reward questions, describe the referral or ledger status you want reviewed.

Keep private account-access links, passwords, OTPs, card numbers, bank credentials, UPI PINs and government identity details out of your message. Do not post screenshots containing those details in public.

Support can review eligibility, access, consent and privacy requests. Sending a request does not itself issue credit, change an account or complete a refund.

COMMON NEXT STEPS

Find the right controls.

Read before confirming

Read the full JOIN50 offer terms and privacy policy. Read both documents, then return to WhatsApp and reply 1 to accept the offer terms and consent to the described privacy processing, or 2 to reject. Adult eligibility remains a separate confirmation.

View your wallet or referral invitation

Open member controls, or send MY REWARDS or MY LINK in the automated Book247 conversation. A private access link is different from a public referral invitation.

Change communication choices

Use member controls or support to withdraw promotional permission. STOP stops automated messages; START restarts a conversation you request.

Request account deletion

Follow the data deletion instructions. Deletion requires review and is separate from stopping promotions.

Manage a demo plan

Open My Bookings on the browser where it was created. Demo checkout takes no money, uses no wallet balance and makes no supplier reservation. A local support draft is not sent to the team.